Returns & Exchanges
At Lazy Susan, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help with a simple and transparent return process.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Authorization.
Prepare the Package
Carefully pack the item in its original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to the exterior of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing